Delivery

At Smart Board Nepal (Master Minds Group Pvt. Ltd.), we strive to deliver your interactive smart boards, technology hardware, and educational equipment safely and efficiently across all 7 provinces of Nepal.

Below are the complete details regarding our delivery procedures, shipping terms, and payment methods.

1. Delivery Options & Payment Methods

A. Inside Kathmandu Valley (Cash on Delivery Available)

For customers ordering within the Kathmandu Valley (Kathmandu, Lalitpur, and Bhaktapur), we offer a convenient Cash on Delivery (COD) facility:

1. Order Placement: Place your order via our official website (smartboardnepal.com) or through our official Facebook page.

2. Order Confirmation: Our customer support team will contact you via phone call to verify and confirm your order details.

3. Dispatch & Delivery: The product is securely packaged and dispatched through our trusted local courier partners.

4. Payment: Receive your package at your doorstep and hand over the exact cash payment to our delivery agent.

B. Outside Kathmandu Valley (Nationwide Delivery Across Nepal)

For orders placed outside the Kathmandu Valley, Cash on Delivery is currently unavailable. Goods are dispatched nationwide via certified transport and courier partners under the following advance payment options:

1. Online Payment Gateways: You can easily pay through secure online digital wallets and banking portals, including:

   • eSewa

   • ConnectIPS

   • Mobile / Internet Banking (Global IME Bank Limited)

2. Direct Bank Deposit: If you prefer direct bank transfer or counter deposit, you can deposit the order amount directly into our official Master Minds Group bank account.

3. Payment Verification: After completing the transfer, please send us the Transaction ID or a clear screenshot/photo of the bank deposit slip via email or message for verification.

Important Stock Notice: Please contact our sales team to verify product availability and stock status before making any online or bank payments to avoid delivery delays.

2. Order Processing & Dispatch Steps

• Stock Verification: Orders are processed immediately after stock and payment confirmation.

• Safe Packaging: Interactive smart boards and delicate hardware are packed using heavy-duty protective materials to avoid any damage during transit.

• Tracking & Delivery Confirmation: Once dispatched, our logistics team provides you with courier/transport receipt details so you can track your shipment.

3. Need Help with Your Delivery?

If you have questions regarding shipping rates, bulk corporate deliveries, on-site installation outside Kathmandu, or order status, please contact our logistics desk:

• Company: Master Minds Group Pvt. Ltd.

• Location: New Road, Kathmandu, Nepal

• Phone / WhatsApp: +977-9851255708

• Email: smartboardnepal@gmail.com

• Official Website: www.smartboardnepal.com