Privacy Policy – Smart Board Nepal

Smart Board Nepal (a registered trademark of Master Minds Group Pvt. Ltd., a company duly registered under the Government of Nepal) recognizes the importance of protecting the privacy of our website visitors and valued customers.

This Privacy Policy applies to all products, services, and online interactions on www.smartboardnepal.com (referred to as the “Platform” hereafter). By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information Collection and Usage

General Browsing

You can browse our catalog of interactive smart boards and accessories without creating an account. However, full platform functionality (such as online orders, custom quotes, and account management) is reserved for registered users.

Personal Information We Collect

We collect personal information when you:

  • Register an account on our Platform using your email address.

  • Purchase one or more products or request a formal price quotation.

  • Complete or update your user profile details.

When placing an order, we require specific contact details including your full name, contact telephone number, physical delivery address, and local landmarks to facilitate accurate delivery across Nepal.

Non-Personal Information & Analytics

Our servers automatically record non-personal log data from your browser, including IP address, browser type, and average time spent on the site. This data is used solely for:

  • Improving overall website speed, layout, and user experience.

  • Delivering customized product recommendations.

  • Internal traffic reporting and performance metrics.

2. Information Sharing and Third-Party Disclosure

Master Minds Group Pvt. Ltd. is the sole owner of the information collected on this Platform. We do not rent, sell, or trade your personal information to third parties.

We share necessary personal details only under the following strictly defined operational circumstances:

  • Fulfillment & Logistics: Delivery and logistics partners to deliver your smart board orders safely.

  • Financial Transactions: Authorized banking institutions and API payment gateways (e.g., eSewa, Khalti, IPS) to complete payments under SSL security.

  • Legal Requirements: When required by applicable laws of Nepal, judicial proceedings, court orders, or legal process served on our Platform.

  • Business Transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred with advance notification sent via email.

3. Cookies and Web Beacons

Our Platform uses cookies (small text files stored on your device) to enhance navigation and remember user preferences:

  • Session Cookies: Temporary cookies that expire as soon as you close your web browser, helping you navigate the site smoothly.

  • Persistent Cookies: Long-term cookies that store saved preferences (such as auto-filling login details) so you do not have to re-enter them on every visit.

You can modify your browser settings to decline cookies. However, disabling cookies may limit certain feature functions, such as your shopping cart experience.

4. Data Security and Confidentiality

We follow standard industry security measures to safeguard your personal details against unauthorized access, loss, or disclosure:

  • SSL Encryption: All sensitive financial data and online payments are transmitted using Secure Socket Layer (SSL) technology.

  • Restricted Access: Personal information access is restricted strictly to authorized Master Minds Group employees who require the data to process your service request.

5. Protecting Children’s Privacy

Master Minds Group is committed to protecting young users online. Our Platform does not knowingly or intentionally collect personal information from children under the age of 13.

6. User Rights & Account Management

You have full control over the personal data you share with us. You can log into your account dashboard at any time to edit, update, or remove your contact details. If you wish to deactivate your account entirely, please contact our support team.

7. International Users

If you are accessing this Platform from outside Nepal, please note that your data will be transferred to and processed within Nepal in accordance with Nepali laws and this Privacy Policy.

8. Updates to This Privacy Policy

Master Minds Group reserves the right to modify or update this Privacy Policy at any time. Major revisions will be communicated via email or posted prominently on our website homepage.

  • Last Modified Date: January 12, 2023

Contact Information

If you have any questions, concerns, or inquiries regarding our Privacy Policy or data handling practices, please contact us:

  • Company: Master Minds Group Pvt. Ltd.

  • Location: New Road, Kathmandu, Nepal

  • Email: smartboardnepal@gmail.com

  • Website: www.smartboardnepal.com